Payment should be just as clear as the service itself
You get to know our pricing before the work starts, and if the scope turns out to be larger on site, we show you the new amount first and only continue working after your consent. The same rule applies to settlement: we want it to be predictable and documented, with no misunderstandings.
In practice, this means three things. For every job, you receive a document confirming payment. You choose the payment method yourself. And when the expense is larger - for example, a renovation or replacement of an installation - you can split it into instalments, in full or only in part.
We issue a receipt or invoice for every job
Every service ends with a sales document: a receipt or an invoice. We can issue an invoice to a private individual or a company - just provide the details when ordering (and the NIP number for a company).
This is not a formality. The document confirms exactly what you paid for, and is useful long after the visit itself:
- in case of a complaint or a question about the work performed - you have proof of order and payment;
- in discussions with an insurer after any potential damage;
- in the documentation of the building, housing association or company - alongside the measurement report and other installation documents;
- in accounting, if you settle the cost as a business expense.
We operate legally and pay taxes
ENERTIA is a registered limited liability company (ENERTIA sp. z o.o., KRS 0001092909, NIP 884-282-49-58, REGON 528014766, registered office in Świdnica). You can check the company details in public registers at any time.
Every payment is recorded, and we settle due taxes, including VAT, on our sales. We do not work "off the books" and do not offer under-the-table settlements - because that deprives you of a document, warranty and any security, and deprives us of the right to call ourselves a reliable contractor.
Added to this is the responsibility for the work performed: the work is carried out by people with appropriate qualifications, and our business is insured. We write more about what to look out for with any contractor in our post how to consciously choose an electrical company.
How can you pay?
We adapt the payment method to you. You can choose from:
- cash - after the service is completed, with the technician;
- card - payment by terminal on site;
- bank transfer - based on an invoice or order confirmation;
- online payment - conveniently when booking a visit online.
We agree on the payment method when confirming the order, so you know in advance how and when you will pay.
0% APR (RRSO) instalments - spread a larger expense over time
Not every service is a minor repair. Rewiring, replacing old electrics, modernising a distribution board, installing a wallbox, or inspecting a larger facility are expenses that are easier to bear when spread over months. That is why we offer Raty PayU (PayU instalments).
Key rules:
- spread your payments over 5, 10, or 20 instalments with 0% APR (RRSO) - you pay back exactly the amount of the service, with no interest added;
- online decision in just a few minutes, without leaving your home;
- financing available for amounts from 300 zł to 50 000 zł, subject to a positive credit assessment;
- longer periods are also available (up to 50 instalments), with interest.
Example: you can spread a service worth 6000 zł into 20 instalments of 300 zł, without paying a single złoty over the order amount. You can calculate the instalment for your amount using the instalment calculator on the homepage.
Raty PayU is consumer financing. The "Raty PayU" service is provided by PayU S.A. in cooperation with financial institutions. You will see the final schedule and representative example in the PayU instalment calculator before you enter into the agreement.
Hybrid payment - part upfront, part in instalments
You do not have to finance the entire amount with credit. You can pay part of the amount upfront - in cash, by card, or by bank transfer - and spread the remaining part into 0% instalments. You only take out instalments for as much as you actually want.
This is a convenient solution when:
- you have saved part of the amount but do not want to spend everything at once;
- you prefer to keep some cash in reserve "just in case";
- you want a lower monthly instalment - the smaller the part you finance, the lower the instalment.
Example. Rewiring valued at 12 000 zł: you pay 6000 zł upfront by bank transfer, and spread the remaining 6000 zł into 20 instalments of 300 zł. You can also split it in other proportions - you decide. The part financed by instalments falls within the standard instalment range (from 300 zł to 50 000 zł).
How to arrange this? Just let us know which part you want to spread into instalments when agreeing on the quote - we will prepare the rest so that everything matches up.
Security of your payments
Online payments and instalments are processed by PayU S.A. - one of the largest payment institutions in Poland, operating under the supervision of the Polish Financial Supervision Authority. You enter your card or transfer details on the payment operator's secure website, not on ours - we do not see or store them.
The decision regarding instalments is made by our financial partner, also online, based on a short application. And since every transaction is completed with a receipt or invoice, you will always have a record of what and how much you paid.
Would you like to pay conveniently or split the cost into instalments? Let us know when booking a visit - we will select the payment method and, if you wish, the hybrid option. Book a visit online or call +48 459 566 991.
FAQ: most frequently asked questions about payments
Will I receive an invoice or a receipt?
Yes, we issue a sales document for every order. By default, this is a receipt, and we will issue an invoice (also for a company, with a NIP number) upon your request - simply provide the details when ordering.
Can I pay part in cash and part in instalments?
Yes. This is exactly what hybrid payment is: you pay part of the amount on the spot (in cash, by card, or by bank transfer), and the remaining part is spread over 0% instalments. You only take as many instalments as you want. We agree on the proportions during the valuation.
How many instalments are there and how much does it cost?
For options of 5, 10, and 20 instalments, the APR (RRSO) is 0% - you pay back exactly the service amount, with no interest. Longer periods are also available (up to 50 instalments) with interest. Financing covers amounts from 300 zł to 50 000 zł, subject to a positive creditworthiness assessment.
Are instalments also available for businesses?
PayU instalments (Raty PayU) are consumer financing addressed to individual customers. Businesses settle with us via invoice, including a fixed payment term - details of larger orders are tailored individually.
Are online payments and instalments secure?
Yes. They are processed by PayU S.A., a payment institution operating under the supervision of the Polish Financial Supervision Authority. We do not store your card details, and every transaction is confirmed with a receipt or invoice.
