Simply purchasing a generator does not ensure business continuity

The backup source must match the loads, installations, and procedures of the facility. We check power, switching systems, backfeed protection, earthing, operating conditions, fuel, and operation. We finish with a test and documentation.

+48 459 566 99124/7 phone · reports and faults

Selection, connection, load testing, and maintenance — as a single process with documentation.

For whomoffices · volunteer fire departments · waterworks · schools · nursing homes
Resulttest report + manual + maintenance plan
Context188 generators purchased in the region in 2025

Problem confirmed in the region

In 2025, in Lower Silesia, 188 power generators were purchased, mainly for local government units and administration. DUW, PSP and TAURON are running a campaign on safe connection — pointing out, among others, the risk of feeding voltage back into the operator's de-energised grid.

"Safe generators" campaign (DUW/TAURON/PSP) → (external link)

Scope of service

Three stages — before purchase, after purchase, and in maintenance.

Stage I · Before purchase

Parameters from measurement, not from the catalogue

Measurement and balance of critical loads, inrush currents, selection of priority circuits, mobile or stationary variant, functional parameters for the inquiry/ToR, assessment of location, noise, exhaust fumes, ventilation and fuel.

Stage II · After purchase

Safe connection and testing

Compatibility assessment with the facility, connector and mains-0-generator system or ATS, parallel operation and back-feed interlock, earthing and protection, markings, manual and test under agreed load.

Stage III · Maintenance

Readiness that never expires

Schedule of periodic tests, fuel and starter battery checks, switching and load operation tests, log of events and non-conformities, servicing or coordination of the manufacturer's service.

Most common mistakes

These are what turn a generator into a decoration.

  • Sizing based solely on the connection capacity of the facility
  • No measurement of starting currents of pumps and fans
  • Powering the entire facility instead of critical loads
  • No physical interlock to prevent backfeeding the operator's grid
  • No load test and no trained backup operator
  • Fuel and ventilation left out of the plan; manual inconsistent with the actual state

Result

What remains after our work.

  • Clear list of powered and non-powered loads
  • Confirmed power and runtime for the scenario
  • Test report, switching and escalation manual
  • List of parts, fuel and periodic activities
  • Material for acceptance and further maintenance

Download: free guide “Public facility readiness for power outages” (PDF) — readiness audit, emergency power supply, documentation.

Questions and answers

Will you connect any generator to an existing facility?

First, we check the compatibility of power, parameters and installation. If the device is not suitable, we present the limitations or the scope of changes — instead of promising a "safe connection" of any equipment.

Can a mobile generator serve multiple facilities?

Yes, but this requires compatible connectors, logistics, travel time, priorities and procedures. The audit should verify that failure scenarios will not occur simultaneously.

Is 72 hours of power supply mandatory?

The act speaks of the ability to perform key tasks for at least three days, but it does not establish a uniform generator runtime in every building. The autonomy plan results from the task and risk analysis.

Abbreviations used on this page
LGU
local government units
TS
technical specification (description of the subject of the contract)
ATS
automatic transfer switch — automatic switching to backup power supply

Unit submission form

Subject: generators and emergency power supply · response on working days, urgent matters: phone available 24/7

One submission is enough — the coordinator will get back to you with technical questions or a proposal for the scope and date.

Information security: do not send classified information, facility diagrams, evacuation routes or security details via the public form. We exchange terms of reference documentation via an agreed, secure channel after establishing contact.

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