Interventions and SLA
Priority by impact.
- Coordinator, substitute, and report
- Priorities P1–P4 — see SLA service
Fewer downtimes, more control
We combine interventions, diagnostics, thermography, measurements and modernisations with technological windows, health and safety principles, and post-work documentation.
We separate facility installation from machine and automation servicing — the boundary is specified in the offer.
Most common risks
Programme scope
Priority by impact.
Before the line stops.
Only within a realistic scope.
Switchgear and machine power supply.
Work in plant regime
FAQ
Some works and tests are possible during operation, others require a shutdown. The answer results from risk assessment and an agreed scenario — we do not promise "zero downtime" where it is dangerous.
We indicate the boundary in the offer. Device, automation and software diagnostics may require the manufacturer or another specialist.
Only within the scope of confirmed equipment, methodology and personnel. In the offer, we indicate the measured parameters, recording time and result. Details: power quality.
Depending on the agreement: report, photos, thermograms, protocols, parts list, documentation changes and recommendations.
B2B Contact
Provide the facility, critical loads, problem and possible technological window — we will select the scope of intervention, prevention or modernisation.
Our principle: a clear boundary between facility installation and machine service — and work within the agreed window.